UNIT 4 COMMUNICATION SKILLS / ACADEMIC SKILLS / ACTIVITY NO. 1

Activity No. 1 Using academic skills for the hospitality and tourism industry

Instructions:
1.-Read the article in the link below:
     http://www.i-studentglobal.com/study-programmes/hospitality-leisure-tourism/top-6-hospitality-skills

2-After reading, answer the questions you will find at the beginning of the article.
   A. What does it take to make it to the top in hospitality?

   B. How many of these skills do you have?

   C. Don’t worry, you’ve got time to learn if you’re missing a skill.

3.- Search for more information about:
     A. Customer Service.
     B. Languages
     C. Communication skills
     D. Financial management
     E. Understanding of the industry
     F. Cultural Awareness